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Lytning Core App (back office)
Use this page when you want a one-page map of every Lytning Core App feature and what it is for.
Goal
You need to find every Lytning Core App feature from one place — without knowing the in-app menu names in advance.
Where this happens
Lytning Core App is the back-office web app. Sign in at https://lytning-core.pages.dev/ (or your store URL). The left sidebar groups every action a supervisor or franchise admin takes.
- In the Core App (back office): the left sidebar groups the work into top-level sections. The Wiki calls the employees-and-settings group "Administration" for narrative convenience; in the app it is split between Finance & Admin (financial management, HR management, asset management) and System & Settings (system configuration, till & payments, billing). The full top-level sidebar order is: Till Management · Add-ons & Integrations · Sales Management · Supplier Management · Stock Management · Customer Management · Customer Service · Finance & Admin · System & Settings · Support & Documentation · Reports & Analytics.
Prerequisites
A franchise, store, and user login. Ask your franchise admin if you do not have one.
Steps
1. Till Management
Edit Float · Store Cashups · Shortcuts.
(A separate Daily Operations group also appears in the live sidebar; its items were not captured in this session, so the Wiki does not enumerate them here.)
2. Sales Management
Invoice · Quote · Cashup Reports · Active Specials.
3. Supplier Management
Create Supplier · Edit Supplier.
4. Stock Management
Create Item · Edit Stock Item · Delete Stock · Specials · Expiring Stock · Mass Price Edit · Mass Stock Update · Stock Categories · Receive Stock / GRV · Central GRV Management · Purchase Orders · Production · Stock Adjustments · Stock Take · Recipes · Stock Transfer · Stock Conversion · Advanced Filters.
Advanced Filters is an embedded search and filter panel inside Edit Stock — it is not a separate destination. Open Stock Management → Edit Stock, then open the Advanced Filters panel on the screen. Use it to narrow the item list by category, supplier, price range, stock level, expiry, or batch. The filter panel saves per session so you can leave it open while you work through the list.
5. Customer Management
Franchise / Main Debtors · Create Account Customer · Edit Account Customer · View Quotes · View Invoices · Proof-Of-Payment · Delivery Notes · Layby Customers.
5b. Customer Service (dashboard shortcut group)
Create Customer · Edit Customer · View Invoices.
6. Reports & Analytics (opens Lytning Analytics in a new tab)
Each item in this sidebar group opens the Lytning Analytics app (analytics.pos.co.zm) in a new browser tab with single-sign-on. Examples: VAT Reports, Sales Reports, Cash Flow Statement, Income Statement. See Lytning Analytics for the full list.
7. Add-ons & Integrations
Reset Account · Lyt-Accounting · Manage Online Store · Cash.co.zm · Loyalty Setup (SAGE / SAGE 300 / SAP appear here when the add-on is enabled for your franchise).
8. Finance & Admin
- FINANCIAL MANAGEMENT: Cash and Accounts · Currency Setup · Expense Categories · Expense Records · Ledger Entries · VAT Reports · VAT Codes Guide.
- HR MANAGEMENT: Create Employee · Edit Employee · Employee Security.
- ASSET MANAGEMENT: Fixed Asset Categories · Fixed Asset Records.
9. System & Settings
- SYSTEM CONFIGURATION: System Settings · Franchise Management.
- TILL & PAYMENTS: Payment Methods · Kazang Settings · Smart Invoicing.
- BILLING: Subscription & Accounts.
10. Support & Documentation
Report an Issue · View Tickets · Service Level Agreement · User Manual.
Common tasks (from the sidebar)
- Add a new product → Stock Management → Create Item.
- Receive stock from a supplier → Stock Management → Receive Stock / GRV.
- Issue a refund (back-office lookup) → Customer Management → View Invoices. Till-side refunds use the Refund screen on the till.
- Run end-of-day cashup → Till Management → Store Cashups (or the till's End User Shift screen).
- See how the day went → Reports & Analytics (opens Lytning Analytics in a new tab with SSO).
- Grant an employee permission → Finance & Admin → HR Management → Employee Security.
- Add a new store → System & Settings → System Configuration → Franchise Management (configured at the franchise level).
- Connect SAGE / SAP / Lyt-Accounting → Add-ons & Integrations (SAGE / SAP appear there when the add-on is enabled for your franchise).
- Connect Smart Invoice or Kazang → System & Settings → Till & Payments (Smart Invoicing / Kazang Settings).
- Register a till device — each till device is registered to your franchise during setup; if a device won't register, contact Support.
Expected result
You can find every Core App feature from one place.
Edge cases
- Your sidebar doesn't show all groups — your role doesn't have access to them; ask your franchise admin to grant permissions.
- Reports & Analytics items don't open a new tab — your browser is blocking pop-ups. Allow pop-ups for the Core App URL and try again.
- A page you remember from yesterday isn't in the sidebar anymore — the menu order was reorganised; check the group headings above for the new home.
- Your franchise uses slightly different menu labels — the Wiki groups these narratively; ask your supervisor to confirm the exact path on your store.