Lytning Analytics

Lytning Analytics is a separate reporting app that opens in a new browser tab whenever you pick a report from the Core App's sidebar. This page explains what Lytning Analytics is, what reports it covers, and what to do when the new tab does not open.

Goal

Open a Lytning Analytics report from the Core App and land on the matching report in the new tab — already signed in.

Where this happens

Lytning Analytics is a separate web app at https://analytics.pos.co.zm/. You reach it from the Core App's sidebar by opening the Reports & Analytics sidebar group and picking a report. Each item opens analytics.pos.co.zm in a new browser tab with single-sign-on. (Note: the Wiki's daily-operations pages narratively group reports under "Daily Operations → Reports & Analytics" for the cashier-facing flow; in the live Core App the Reports & Analytics sidebar group is a top-level section — see How to use the dashboard.)

Prerequisites

• You are signed in to the Core App as a user with Reports permissions.
• You are using a supported, up-to-date browser.
• Your browser is set to allow pop-ups for the Core App URL.
• You know which report or category you need (sales, stock, finance, accounts, supervisor).

Steps

1. Open the Reports section in the Core App

1. In the Core App, click Reports & Analytics in the left sidebar (top-level group).
2. Pick the report you need from the list.

2. Pick the report you need

Click the report you want to open. Common starting points:

• VAT Reports — value-added tax figures for finance.
• Sales Reports — sales by item, cashier, store, period.
• Cash Flow Statement — money in and out for a period.
• Income Statement — profit and loss summary.

The full list of available reports is below. (If you cannot find a specific report in the Core App sidebar, the full list lives in Lytning Analytics itself once you sign in.)

3. Sign in happens automatically

A new browser tab opens at https://analytics.pos.co.zm/?auth=… and lands you on the matching report in the Lytning Analytics app — already signed in.

Expected result

• You land on the matching report in the Lytning Analytics app without typing a password.
• The Core App's session is preserved in the original tab.
• The report shows your store, the date range you selected, and the totals you can reconcile to the underlying transactions.

What's available in Lytning Analytics

The reports are grouped by what they answer. Pick the group that matches the question you have.

Sign-in and public pages

Page	What it is
Sign in	The Analytics sign-in screen (used only if your Core session has expired)
Privacy policy	Privacy and data terms for the Analytics app

Dashboards

Dashboards give a quick read on a single area without picking filters.

Dashboard	What it answers
Dashboard	Overall headline metrics across the store
Sales dashboard	Sales totals, trends, and split by category
Stock dashboard	Stock value, on-hand, and movement
Finance dashboard	Cash position, money in, money out
Expense dashboard	Expense breakdown by category and period
CashUp dashboard	Cash-up summary across stores and shifts
Supervisor dashboard	Supervisor review of activity and warnings

Sales reports

Report	What it covers
View invoices	List and details of past invoices
View orders	Purchase orders created in the Core App
View invoice	One invoice, full detail
View un-cashed-up sales	Sales not yet included in a cash-up
Sales reports	Filtered sales by date, store, cashier — how-to
Multi-store department performance	Compare departments across stores
Sales-person reports	Performance per sales person
Sales by cashiers report	Sales per cashier for a period
Online vs offline sales	Split between online and in-store sales
Top sell by category	Best-selling categories
Waiter reports	Waiter performance for restaurants
Waiter activity	Active versus idle waiters
Table efficiency	Table turnover for restaurants
Order processing	Order status and timing
Performance comparison	Compare staff, categories, or stores
Collection efficiency	How quickly money is collected against sales
Table audit	Open and closed table review
Shift analysis	Sales and activity per shift
Tips	Tip totals per waiter or shift
Loyalty reports	Loyalty points earned and redeemed

Stock reports

Report	What it covers
Stock reports	Overall stock movement and counts — how-to: Stock Value Report
Items sold below cost	Items sold for less than cost price
Stock take report	Variance between counted and expected stock
Stock adjustment report	Manual adjustments to stock
Stock item reports	One-item view: on-hand, cost, history
Stock item history	Movement history for one item
Item links	Items linked to one master or recipe
GRV reports	Goods-received-voucher history — how-to
Reorder stock	Items that have dropped below re-order level — how-to: Low Stock Alert
Stock transfer received	Transfers received from other stores
Stock transfer sent	Transfers sent to other stores

Finance

Report	What it covers
Finance	Finance home with links to all finance reports
View expenses	List of expenses for a period
View expenses dash	Expenses breakdown dashboard
All payouts	All payouts in one view
Money movement reports	Money moving between safes, tills, and accounts
View safes	Safe balances and movements
View ledgers	Ledger postings
View returns	Sales returns and refunds
Income statement	Profit and loss for a period — how-to
View statement details	Drill-down for one income-statement line
Cash flow statement	Cash in and cash out for a period — how-to
View cash flow details	Drill-down for one cash-flow line
VAT reports	VAT totals per code and period — how-to

Accounts

Report	What it covers
Accounts reports	Accounts home with customer and supplier balances
Debtors reports	Customer balances and activity — how-to
Creditors reports	Supplier balances and activity
Combined creditors reports	All suppliers in one view
Combined debtors reports	All customers in one view
AR / AP transactions	Combined debtor and creditor transactions
Debtor activity	Activity for one customer

CashUp

Report	What it covers
All store cash-ups	Every cash-up across stores
Store cash-up details	Drill-down for one cash-up

Supervisor and warnings

Report	What it covers
Supervisor reports details	Drill-down on supervisor activity
Supervisor user stats	Per-user activity totals
Supervisor voids reports	Voids by cashier or shift
Supervisor refunds reports	Refunds by cashier or shift
Supervisor discounts reports	Discounts by cashier or shift
Supervisor price change reports	Price changes by cashier or shift
Supervisor incoming stock reports	Stock received by cashier or shift
Supervisor open tables reports	Open tables by waiter or section
Supervisor payouts reports	Payouts by cashier or shift
Supervisor sold-below-cost reports	Below-cost sales by cashier or shift
Stock take variances	Variance between count and expected
Supervisor un-cashed-up reports	Shifts that have not been cashed up
Warnings reports	System warnings across the store
Warnings report details	One warning, full detail

Help

Page	What it covers
Help	In-app help inside Lytning Analytics (sign-in required)

Edge cases

• The new tab does not open. Your browser is likely blocking pop-ups for the Core App URL. Allow pop-ups for the Core App URL and try the report again.
• You land on the Analytics sign-in page instead of the report. Your Core App session has expired. Sign back in to the Core App and open the report again.
• A report opens but the data looks empty. Widen the date range, confirm the store filter, and confirm the report was saved before you opened it.
• You cannot find a specific report here. Tell Support the question you need answered, the store, and the date range — they will name the right report.
• Analytics is slow or fails to load. Treat it like any other site-down issue; raise a ticket and include the store, time, and report name.

For accountants and bookkeepers

If you are an external accountant or in-house bookkeeper reading the store's numbers, these are the most common reports you will reach for:

• VAT Reports — period-by-period VAT totals. For Zambia, confirm the VAT input-claim rule with ZRA — from 1 January 2026, VAT input claims require Smart Invoice-generated receipts. See ZRA Smart Invoice. Full how-to: VAT Reports.
• Income Statement — period profit-and-loss (Revenue, Cost of Sales, Gross Profit, Operating Expenses, Net Profit). Full how-to: Income Statement.
• Cash Flow Statement — opening cash, cash in, cash out, net cash, closing cash for the period. Reconcile against the bank deposit. Full how-to: Cash Flow Statement.
• Sales Reports — sales by cashier, category, item, store. Full how-to: Sales Reports.
• Debtors Reports — customer balances and ageing. Full how-to: Debtors Reports.
• GRV Reports — goods-received-voucher history for reconciling against supplier statements. Full how-to: GRV Reports.

Lyt-ning pushes approved data to SAGE / SAGE 300 / SAP when the add-on is enabled for the franchise — your franchise admin configures the schedule. For ad-hoc exports, use the Sales Dump Export option (under Reports & Analytics → Data Export) and download a CSV.

Wiki will not promise tax outcomes. Confirm any filing decision with your accountant or with ZRA.

Related

• How to use the dashboard — what the Reports & Analytics sidebar item is in the Core App
• Reports — the Core App's own report tools (separate from Lytning Analytics)
• Integrations — all third-party connections
• Administration — employees, settings, devices
• Support and escalation — when Analytics does not load
• ZRA Smart Invoice — Zambia fiscal receipts