Sales Reports (Lytning Analytics)

Use this page when you need to read sales totals for a store or franchise, break them down by period, cashier, category, or item, and export the result.

Goal

You need a sales report for a chosen period, broken down the way your franchise asks for it (totals, by cashier, by category, by item), so you can reconcile the till against expected takings.

Where this happens

• In the Core App: open Reports & Analytics → Sales Reports (top-level sidebar group).
• Direct URL: https://analytics.pos.co.zm/sales-reports (opens the same report in a new tab; single-sign-on signs you in).

The Core App sidebar is the supported entry point; the direct URL works if your session is still active.

Prerequisites

• You are signed in to the Core App as supervisor or franchise admin.
• Your role has Reports permissions.
• Pop-ups are allowed for the Core App URL.
• You know the date range, store, and the breakdown you need (cashier, category, item, store).

Steps

1. Open Sales Reports from the Core App

1. In the Core App sidebar, open Reports & Analytics.
2. Click Sales Reports.
3. A new browser tab opens at Lytning Analytics, signed in.

2. Pick the date range and store

1. Choose the date range (today, yesterday, this week, this month, last month, custom range).
2. Pick the store (or All stores for a franchise-wide report).
3. Confirm the report is showing the right period before reading the totals.

3. Pick the breakdown

Sales Reports can break down by:

• Totals — net sales, refunds, voids, gross margin for the period.
• By cashier — who rang each sale, useful for shift review.
• By category — sales per stock category, useful for stock planning.
• By item — top sellers and slow movers, useful for re-order decisions.

Pick the breakdown that matches the question you need to answer.

4. Read the totals

The report shows the totals for your chosen period. Compare to the till's End User Shift and the back-office Till Management → Store Cashups to confirm the numbers agree.

5. Export (if you need to share)

Use the on-screen Export button to download the report as CSV. Send the export by ticket or email only after your supervisor approves; never include customer PII or card data.

Expected result

• The report shows sales for the chosen period and breakdown.
• The totals agree with the till's End User Shift and the back-office Store Cashups.
• An export (if made) downloads with the chosen period and breakdown.

Edge cases

• The new tab does not open. Your browser is blocking pop-ups for the Core App URL; allow pop-ups and try again.
• You land on the Analytics sign-in page. Your Core session expired; sign back in to the Core App and open the report again.
• The report is empty. Widen the date range; confirm the store filter; confirm sales were saved (not just held on the till).
• Totals do not match the till. Recount: compare Net sales (this report) with Net takings (Store Cashups). Check for offline sales that have not yet uploaded — see Working offline.
• A breakdown is missing. Some breakdowns need franchise-admin permission; ask your supervisor.

Related

• Lytning Analytics
• Cash-up & finance
• Reports
• Working offline